This privacy policy outlines how Reid Books collects, uses, stores, and shares your information when you interact with reidbookstore.com. The goal is to explain what data is collected and how it is handled to support order fulfillment, customer service, and legal compliance.
1. Information Collected
Information You Provide Directly
- Name, email address, phone number
- Shipping and billing addresses
- Order and payment details (payment data is processed securely by third-party providers)
Automatically Collected Information
- IP address, browser type, device model, operating system
- Pages visited, time on site, and session activity
- Cookies and tracking technologies used for analytics and fraud prevention
Information from Third Parties
- Referral or affiliate data
- Social login info (if used)
2. How Information Is Used
Your information is used to:
- Process and ship orders
- Send order confirmations and shipping updates
- Respond to support inquiries
- Improve website performance and security
- Comply with legal or regulatory obligations
- Prevent fraud and unauthorized activity
3. Sharing of Information
Reid Books does not sell or rent your personal data. Limited information may be shared with trusted service providers, including:
- Shipping carriers (e.g., USPS)
- Payment processors (e.g., Stripe)
- Hosting, analytics, or fraud monitoring vendors
All partners are bound by confidentiality agreements and limited in how they use the data.
4. Security Measures
Reid Books protects your data using:
- SSL/TLS encryption for data transmission
- Secure server environments
- Access restrictions and monitoring tools
- Periodic system and security reviews
Although safeguards are in place, no system is entirely immune from threats.
5. Data Retention
Personal information is stored only as long as necessary to:
- Complete transactions
- Provide support or resolve issues
- Comply with tax, legal, or regulatory requirements
After that, it is deleted or anonymized in a secure manner.
6. Your Rights
Depending on your location, you may have the right to:
- Access or correct personal information
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
To submit a request, email support@reidbookstore.com with details for verification.
7. Cookies and Tracking
Cookies are used to:
- Maintain secure user sessions
- Store preferences and cart contents
- Analyze usage trends and improve functionality
- Prevent fraudulent activity
Cookies can be disabled in your browser settings, but some site features may be affected.
8. Children’s Privacy
Reid Books does not knowingly collect data from individuals under the age of 13. If such data is identified, it will be removed promptly.
9. International Users
Data is processed in the United States. By using the site, you consent to the transfer and storage of your information as described in this policy.
10. Changes to This Policy
This policy may be updated to reflect changes in law or business practices. The revised version will include a new “last updated” date. Continued use of the website confirms acceptance of any updates.
Contact Information
Reid Books
2711 Carters Grv, O’Fallon, MO 63368
Email: support@reidbookstore.com
Phone: +1 (636) 339-1203
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM CST