Books can be returned or exchanged within 30 days of delivery under the conditions below.
Eligibility
- Submit a request to support@reidbookstore.com within 30 days of receiving your order
- Items must be unused, in original condition and packaging
- Returns sent without prior approval will not be accepted
Return Types
Damaged, Defective, or Incorrect Items
- We provide a prepaid return label
- A full refund or replacement is issued after item inspection
Voluntary Returns (Change of Mind, Course Drop)
- Return shipping is the customer’s responsibility
- A 15% restocking fee will apply
- Trackable shipping is strongly recommended
Refund Timing
- Refunds are issued to the original payment method within 3 business days of return approval
Return Refusal
Returns may be rejected if:
- The item is visibly used or damaged
- Original packaging is missing
- Return was not pre-approved
Contact
Email: support@reidbookstore.com
Phone: +1 (636) 339-1203
Address: 2711 Carters Grv, O’Fallon, MO 63368